Terms and Conditions of Privacy

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  Personal Identifiable Information
  • (1)
    (1) During the course of your using this Website as a registered member of this Website, we will be collecting your following personal data such as name, email, address, telephone number etc. These statistics are collected for progressing the service and the agreement. You have the right to decide whether to provide personal information. However, some information is 'required field' if you want to purchase DARE products or request some services online.
  • (2)
    The information from the third-party companies that we cooperate closely. (eg. Payment flow company and logistics company) enable us to collect your information from them.
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  Aggregated Data
  We will also collect aggregated data or statistical data about the activities conducted by the visitors of the Website; for example, the volume of the traffic to this Website during a certain period of time or the daily number of visitors to the Website. Although such data would be originated or generated from your activities on the Website, we will not be able to identify you from such aggregated data.
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  Cookies
  Please refer to more details in the Cookies Policy section of this Privacy Policy.
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  Device Data
  When you visit the Website, apart from using cookies to track the pages that you have visited, the products that you have purchased, and the time that you have spent on each page, we will also track other information about your activities, including the URLs that you have visited, the type of browser that you are using and your IP address. IP address is a number automatically assigned to your computer, cellphone, tablet, or other devices (collectively, the "Device") when it is connected to the Internet. Internet servers and the programs behind every page will automatically identify your Device through your IP address. Therefore, when your Device issues a request to visit the Website, our server will document your IP address, but we will not connect your IP address with your personal identifiable information.

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  What is a cookie?
  A cookie is a small piece of text or data file that may be sent to and stored on your Device via your browser when you visit our website. A cookie usually contains the name of the website from which the cookie comes from, and the "lifetime" of the cookie (i.e. how long it will remain on your Device). Some cookies contain information required for the normal operation of the website. Certain services may not function properly without the help of cookies. Please note that cookies do not collect your personal data or use your personal data for promotional purposes or remember where you have been on the Internet.
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  Why do we use cookie?
  We use cookies to make the Website more user-friendly and to properly adjust our website and products to meet your interests and needs. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure and content of the Website.
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  What types of cookies do we use?
  • (1)
    We use Google Analytics cookies, including "session cookies" and "analytics cookies".
    Session cookies are temporary cookies that remain on your Device until you leave the Website; analytics cookies collect information about your use of the site (e.g., which pages you have visited and what errors, if any, you have encountered). All information that these cookies collect is anonymized and is used only to improve how our Website works, to learn about our users' interests, to evaluate the efficiency of our advertisements, to compile statistics about the usage of our site, and to evaluate the frequency and number of errors in order to improve the functions of the site.
  • (2)
    Preference cookies
    We use preference cookies to remember your language setting. If you manually change your language setting, the next time you visit our site, the language that you have chosen will be the default language.
  • (3)
    Third-party cookies
    We also use a number of third-party suppliers that may also sent cookies on your Device on our behalf when you visit our site as this allows them to deliver the services that they are providing.
    Cookies may be installed when using third-party links from social media such as Facebook, Instagram, or YouTube, for example, by clicking “Like” or “Share” buttons. If you use such third-party services, they may send you advertisements that you might be interested in.
    Some of the cookies we use are managed by third parties, and you will have to refer to the web policies of these third parties to receive further information. We have no control over the third-party websites and have no power to interfere with how they use cookies; we are not responsible for their actions. Please refer to the privacy policies of such third-party websites to learn more about information relevant to the cookies that they use and how to disable such cookies.
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  Duration of cookies
  There are two types of cookies: session cookies and persistent cookies. Session cookies expire once you close the browser, while persistent cookies have longer "lifetimes" and are not automatically removed after you close the browser. We do our best to only use/allow cookies with a lifespan of under 13 months. If you have any questions about the retention period of certain data, please contact us by e-mail at service@dare-bikes.com.
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  How to delete and manage cookies?
  You can disable cookies in the setting page of most web browsers, or to set the browsers to alert you when cookies are being sent to your Devices. You can find the information on the procedures for enabling, disabling, or clearing cookies on the websites of the suppliers of the browsers. Please note that you might not be able to use every function of the website if you disable or delete cookies.
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  We also use Local Storage
  This technology is a better version of cookies and replaces cookies to manage tasks related to shopping carts. When you shop on our site, we use the storage technology of local storage to support the data processing demands of online transactions, including processing information regarding the models, sizes and accessories of the bikes that you have selected, but it does not store users' personal identifiable information.

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  To provide services:
  We will use your personal identifiable information as described in Article 2 to provide services to you. When you order a product from us, you will need to register as a member with us. We will then collect your personal identifiable information such as your name, e-mail address, phone number, mailing address and so on, in order to create a member account for you. You will need to provide your payment information such as your credit card number and such information will be used only for the purposes of making purchase or subscribing to our service. Such information will not be stored in our system as it will be directly transferred to the relevant payment service providers for the specific transaction. We will use your e-mail address, phone number, or other contact information to contact you to complete an order, to respond to your inquiries, to notify you of the information on the product that you have purchased, or to respond to any questions that you may have. When you use this Website to search the frame sizes of bikes, you may provide us with information on your physical attributes such as height and standover height, and we will delete such data once you close the relevant web page. Such data processing will be based on the agreement(s) that we may enter into with you for your order of our products, request for our services, registration as our members and use of the Website.
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  To send information to you upon your subscription:
  If you subscribe to our newsletters, product updates, and/or other marketing information, we will be sending such information to you at your e-mail address. You may select to unsubscribe such information at any time by clicking the “Unsubscribe” link in our e-mails or messages to you. Such data processing will be based on the terms and conditions between us concerning the subscription or your consent to receive such information.
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  To manage your membership with us and perform our internal administrative work:
  To facilitate our provision of services to you, we require you to register as a member with us, and we will process your personal identifiable information to manage your membership and to perform our internal administrative work. Such processing is based on your membership agreement with us.
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  To host or co-host events:
  If you register for an event that we host or co-host, we will use your personal data for the purpose of organizing and holding the event, and such data processing will be based on the terms and conditions of the event or your consent to participate in the event.
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  To conduct marketing activities:
  We may use your personal data for marketing purposes and when we do so, we will obtain consent from you and only conduct such activities based on your consent. We will also notify you of the relevant matters if required pursuant to the applicable laws and regulations.
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  To comply with our legal obligations:
  Pursuant to the applicable laws and regulations, we may be required to disclose your personal identifiable information to the government authorities or the court of your or our country. In any such situation, our processing of your personal data will be based on the relevant legal requirements in the EU or our legitimate interests (if we are subject to the laws of non-EU countries).

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  As required by the applicable laws and regulations, or required by the law enforcement authorities, courts, or administrative agencies pursuant to the applicable law;
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  In an emergency, to protect the legitimate interest of other members or third parties;
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  To protect the security of our system or for our legitimate interest;
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  To protect the public interest;
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  To prevent any harm to the life, body or freedom of our members;
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  To maintain the normal operation of our system;
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  In the event that you are in violation of the applicable laws or our user terms; and
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  To prevent material harm to others' rights or interests.

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  Right to access: You have the right to access your personal data processed by us in order to check or view such personal data. You also have the right to request a copy of such personal data.
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  Right to rectify: If any of your personal data that we are processing is inaccurate or incomplete, you may request to rectify it or make supplements.
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  Right to delete: You may have your personal data erased/deleted from our database if the processing is no longer necessary for the purposes pursued by us, or if, among other things, your personal data is being unlawfully processed. We may not need to act on your request if the processing of your personal data is necessary for the establishment, exercise, or defense of a relevant legal claim or if we have any other statutory grounds to refuse to do so.
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  Right to data portability: Under certain circumstances, pursuant to the applicable laws and regulations, you may have the right to receive your personal data and have these personal data directly transmitted from us to a third party, where technically feasible.
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  Right to object: You may, at any time, object to the processing of your personal data for direct marketing purposes, or for other unauthorized or illegitimate purposes.
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  Right to restrict/terminate processing: The processing of your personal data can be restricted upon your request. In such case, your personal data will not be further processed except with your consent, or except for the establishment, exercise, or defense of a relevant legal claim or for the protection of the rights of another person. You also have the right to request us to terminate processing of your personal data unless we have any statutory ground not to do so.
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  Right to withdraw consent: If we process your personal data for a purpose of which the legal ground is your consent, you may withdraw your consent at any time by notifying us.
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  Right to lodge a complaint: If you deem that your rights under the applicable laws or regulations have been infringed, you have the right to lodge a complaint with the competent authority of the country where you are located.

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  Adopting encryption technology when transmitting your data to ensure the privacy and confidentiality of such data;
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  Reviewing our practices of data collection, storage, and processing, including physical security safeguards to prevent authorized access to our system;
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  3. Allowing a minimum number of employees, contractors, and agents of DARE Bikes with legitimate needs of processing the data to access the personal data on a need-to-know basis under strict confidentiality obligations, where any and all violations will be subject to disciplinary measures or termination of contract.